A Receptionist is the initial point of contact for guests at a lodging establishment. They are responsible for delivering excellent customer service, handling check-ins and check-outs, and resolving guest issues. Additionally, they often carry out tasks such as responding to phone calls, scheduling rooms, and providing information about the accomm
A Hotel Associate is the primary point of contact for guests at a lodging establishment. They are responsible for providing excellent customer care, handling check-ins and check-outs, and resolving guest concerns. Furthermore, they often conduct tasks such as taking phone calls, scheduling rooms, and providing information about the property and it
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